At Genimpicks, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using the Genimpicks website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Product preferences and customisation details
- Information you provide when contacting us
- Website usage and technical information, such as IP address, browser type, and device information
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders and provide shipping updates
- Respond to your questions and customer-support requests
- Process payments through our payment service providers
- Personalise and create customised products according to your requirements
- Improve our website, products, and customer experience
- Prevent fraudulent or unauthorised transactions
- Send important service-related communications
- Send promotional or marketing communications where permitted and where you have chosen to receive them
3. Payment Information
Payments made through our website may be processed by secure third-party payment providers.
Genimpicks does not store your complete debit card, credit card, UPI, or other payment credentials on our servers, unless explicitly stated otherwise.
Payment information is handled according to the privacy and security practices of the respective payment service provider.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Provide relevant content and marketing, where applicable
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties only when required to operate our business, such as:
- Payment gateway providers
- Shipping and delivery partners
- Website hosting and technology providers
- Analytics or marketing service providers
- Customer-support or communication services
These parties receive only the information necessary to perform their respective services.
We may also disclose information when required by law, legal proceedings, or a valid request from a government authority.
6. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.
Genimpicks is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with your information.
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Opt out of promotional communications
To exercise any applicable rights, please contact us using the details below.
10. Marketing Communications
If you choose to receive promotional communications from us, we may occasionally send you information about new products, offers, collections, or Genimpicks updates.
You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us @ genimpicks@gmail.com
We’ll be happy to help. ♡